Personal Listening Profile®

Discover the impact of five listening approaches. It's estimated that people screen out or change the intended purpose of what they hear in over 70% of all communications. The biggest factor contributing to such miscommunication is our listening approach. Behavioural research shows that people listen with a preferred listening approach. The Personal Listening Profile® describes five listening approaches:

• Appreciative
• Empathic
• Comprehensive
• Discerning
• Evaluative

The Personal Listening Profile® helps people discover their preferred or most natural listening style. It also helps people to recognize that their listening style may not be appropriate in certain situations. They learn when and how to adapt to other listening styles.
Benefits:

• Enhance communication
• Strengthen customer relationships
• Improve management effectiveness
• Reduce conflict
• Develop leaders
• Boost productivity

The Faciliator's kit contains the profile's research and technical background, a faciliator manual, a fully scripted seminar, a Microsoft® PowerPoint® presentation and two paper profiles.

The Personal Listening® Facilitator Report shows how group members use each of the 5 Listening Approaches. The similarities and differences within the group are seen at a glance. Miscommunication and feelings of isolation or alienation by a dominant group culture can be seen and discussed. Insight from the report helps you understand the frustrations that exist among specific group members.
It is a perfect resource for managers, supervisors, coaches and anyone who uses the Personal Listening® Profile to helps groups communicate.