Managing people and the demands of your job requires leadership skill development and the ability to identify and meet different needs. In a fast-paced, changing work environment you need the tools to help you recognize and understand differences. You might face the need to develop self-managing work groups or cross-functional teams to meet quality and production requirements. You might need to get performance results and build work relationships. Strategies for Success in Managing People, Process and Performance is a training program for leadership skill development. Participants in this leadership skill development move from an awareness and understanding of their behavior and behavior of others to applying strategies for managing themselves, others, their skills and performance.